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jkbuller
jodieb
sthomas
January 8, 2014
Published by
jkbuller
at
January 8, 2014
Categories
Customer Service
CREATING A NEW CUSTOMER LOYALTY
This blog is about a community of people who want to “explore new ways of creating Customer Loyalty.” I contend that: a) the concept of
[…]
January 8, 2014
Published by
jkbuller
at
January 8, 2014
Categories
Leadership Behaviors
Customer Loyalty is All that Matters
Loyalty is a very interesting concept. We all say we are “loyal” to something, but when I ask people to explain what loyalty is to
[…]
January 1, 2014
Published by
jkbuller
at
January 1, 2014
Categories
Non-Profit
Changing your Annual Fund Approach to Social Media
Changing Your Annual Fund Approach from Letters to SocialCommunityBuilding Premise: Organizations are spending lots of money on direct mail letter programs that continue
[…]
December 19, 2013
Published by
jkbuller
at
December 19, 2013
Categories
Customer Service
Leadership Behaviors
The Research Says (Article on CMO Loyalty Studies)
In a recent review of the Center For Media Research, according to a new study by the Chief Marketing Officer (CMO) Council, with Satmetrix, 58% of
[…]
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