January 18, 2012

WHAT DOES THE BON MARCHE DO NOW? 1995

STORE 1997 SPEECH Februa ry 28, 1995   WHAT DOES THE BON MARCHE DO NOW?     As with any of the changes that The Bon […]
January 18, 2012

BON MARCHE MARKETING STRATEGY 1992

Speech by Robert J. DiNicola, President/COO ‘;,        The Bon Marche FDS Principals Meeting August  11, 1992 BON MARCHE MARKETING STRATEGY   During Allen ‘s and Jim’s […]
January 18, 2012

Survival Guide for the Marketer this Millennium

Survival Guide for the Marketer in the Next Millennium speech   CHANGE IS CONSTANT — THERE IS NO FINISH LINE.             I believe it was […]
January 17, 2012

A History of Customer Loyalty

As a leader in the “Boomer” consumer revolution (I was born in 1946 – so I am at the official front of the boom),  and by […]
January 14, 2012

Proposal to the Seattle Public Schools 1996

                October 9, 1996       l\1r. John Stanford Superintendent Seattle Public Schools 815 Fourth North Seattle, Washington  […]
February 11, 2011

Creating the Web Blog for The interactive Social World [case study]

January 8, 2011

Developing Customer Loyalty Requires a Culture Built on Continuous Feedback.

      Developing Customer Loyalty Requires a Culture Built on Continuous Feedback. The world has changed and this statement rings true.   The question is, […]
February 19, 2015

10 Cultural Practices #8: Not Making Quality Decisions

NOT MAKING QUALITY DECISIONS Organizations have to make decisions, and in today’s world of Mega-Data, the preferred conversation revolves around “What does the data tell us?” […]
February 11, 2015

10 Cultural Practices #6: Not Focusing on Communication

In most of my articles and posts I describe how to execute practices that help build a collaborative organizational culture. I am posting two Cultural Practices […]
February 10, 2015

10 Cultural Practices #5: Fixing Problems not Driving Strengths

THE FOCUS ON FIXING PROBLEMS NOT DRIVING STRENGTHS Organizations /people have a predisposed focus on fixing an organizational problem. Everyone likes to talk about what we […]
February 9, 2015

10 Cultural Practices #7: Not Understanding Generational Differences

NOT UNDERSTANDING GENERATIONAL DIFFERENCES – ATTITUDES AND MOTIVATIONS For the first time in human history, there are 3 generations working together: The Baby Boomers, The Generation […]