10 Cultural Practices #5: Fixing Problems not Driving Strengths
February 10, 201510 Cultural Practices #8: Not Making Quality Decisions
February 19, 2015In most of my articles and posts I describe how to execute practices that help build a collaborative organizational culture. I am posting two Cultural Practices per week that define the 10 Alarming Cultural Practices that will lose you both money and talent.
I WOULD LIKE YOUR HELP – PLEASE OFFER YOUR FEEDBACK ON THESE PRACTICES.
If you find a practice that you have experienced in a culture that you have been part of – I would love to hear your comments. If you find the concept interesting, please share the post with a business acquaintance, or better yet, add the post to your LinkedIn and/or Facebook page.
NOT FOCUSING ON HUMAN COMMUNICATIONS SKILLS
To be a great organization, you have to establish a culture that never says these words;
“I THOUGHT WE TALKED ABOUT THIS”
The best way to understand if your culture is working well is when all individuals take accountability for great interpersonal communications skills.
There are 3 basic elements of this interpersonal communications effort:
a] All individuals listen with he intent to understand not with waiting for a space to speak.
b] It is the sender’s responsibility to send a clear message. It is the receiver’s responsibility to institute mutual understanding. When in doubt, it is the sender’s responsibility to make sure the message was understood.
c] Everyone has the responsibility to make sure everyone understands what success looks like. Great organizations know that without great individual communication behaviors you can’t be a great organization!
