January 25, 2015

10 Cultural Practices # 2: Managing to the Exceptions

CREATING RULES AND POLICIES TO MANAGE THE EXCEPTIONS Any time you have a group of people working together, someone will do something that seems very stupid […]
January 8, 2015

10 Cultural Practices Survey (plus outtake video!)

We hope you have enjoyed the videos and articles during our 10 Cultural Practices That Can Cost You Money, Time, and Talent campaign – We’ve got […]
November 15, 2014

The Speed of Trust [cliff notes]

THE LOYALTY SOLUTIONS GROUP Cultures Built On Continuous Feedback   THE SPEED OF TRUST BY STEPHEN M.R. COVEY Clift Notes     The One Thing That […]
November 11, 2014

Thoughts about F.I.R.E

                         THOUGHTS ABOUT THE BOOK F.I.R.E.                                                      By Dan Ward        How Fast, Inexpensive, Restrained, and Elegant Methods Ignite Innovation I was discussing my concepts for […]