June 30, 2014
Does Your Company Need WHOLE BRANDS? Survey Instructions: Answer Yes or No to these 20 questions. More than 15 yes answers – Keep moving […]
June 30, 2014
SOCIAL MEDIA DISCOVERY SURVEY In discussing Social Media Engagement Strategies for organizations and groups –it is difficult to anticipate the nature of the discussions with out […]
June 30, 2014
SURVIVAL GUIDE FOR THE MARKETER IN THE NEXT MILLENNIUM SPEECH CHANGE IS CONSTANT – THERE IS NO FINISH LINE. In Portland a few years back, […]
June 10, 2014
This employee cultural survey is the product of the Gallup companies research into high preforming companies. In the book Good to Great written […]
June 3, 2014
Cross-training – A Way To Common Values I have put a great deal of emphasis on a manager’s ability to identify his […]
May 10, 2014
American business has always had a love affair with the concept of the powerful entrepreneur – the legends of Rockefeller, Carnegie, Jack Welch or the world’s […]
March 11, 2014
“Case Study Summary” January 1 2010 King County Sheriff’s Office Creating a High-Performance, Efficient, and Positive Culture For the King County Sheriff’s 911 Call Center […]
March 9, 2014
THE FOUR PILLARS OF JUSTICE BASED POLICING Listen and Explain with Equity and Dignity King County Sheriff Sue Rahr […]
February 20, 2014
THE BACKGROUND In 2006 I engaged in helping the King county 911 call center reduce their employee turnover. The prior 2 years the Call Center had […]
March 19, 2015
THE LOYALTY SOLUTIONS GROUP Cultures Built On Continuous Feedback THE EIGHT INTERPERSONAL BEHAVIORAL SKILLS THAT BUILD TRUST Did you know that you actually trust […]
March 18, 2015
Thoughts About Communication In many ways all of what I’m talking about is communication. Communication is what you say, how you say it, what you don’t […]
March 17, 2015
Creating a Message System that Builds the Brand Why is a message system important? Brands are built on having employees and clients talk about a company using the […]
March 16, 2015
DEFINING A BETTER WAY TO OPERATE The Transactional Analysis and Behavioral Alignment System INTRODUCTION I’d like to discuss what I think is a major issue […]