SOCIAL MEDIA DISCOVERY SURVEY In discussing Social Media Engagement Strategies for organizations and groups –it is difficult to anticipate the nature of the discussions with out […]
The Four Obsessions of an Extraordinary Executive A leadership Fable By Patrick Lencioni The following are excerpts: Introduction I believe that all successful organizations […]
American business has always had a love affair with the concept of the powerful entrepreneur – the legends of Rockefeller, Carnegie, Jack Welch or the world’s […]
“Case Study Summary” January 1 2010 King County Sheriff’s Office Creating a High-Performance, Efficient, and Positive Culture For the King County Sheriff’s 911 Call Center […]
THE LOYALTY SOLUTIONS GROUP Cultures Built On Continuous Feedback THE EIGHT INTERPERSONAL BEHAVIORAL SKILLS THAT BUILD TRUST Did you know that you actually trust […]
Thoughts About Communication In many ways all of what I’m talking about is communication. Communication is what you say, how you say it, what you don’t […]
Creating a Message System that Builds the Brand Why is a message system important? Brands are built on having employees and clients talk about a company using the […]
DEFINING A BETTER WAY TO OPERATE The Transactional Analysis and Behavioral Alignment System INTRODUCTION I’d like to discuss what I think is a major issue […]