March 17, 2015

Creating a Message System that Builds the Brand

Creating a Message System that Builds the Brand Why is a message system important? Brands are built on having employees and clients talk about a company using the […]
March 16, 2015

Defining a Better Way to Operate

  DEFINING A BETTER WAY TO OPERATE The Transactional Analysis and Behavioral Alignment System INTRODUCTION I’d like to discuss what I think is a major issue […]
March 15, 2015

Understanding the Problem Before You Decide on the Solution

UNDERSTANDING THE PROBLEM BEFORE YOU DECIDE ON THE SOLUTION Solving problems is at the core of all organizational behavior. I have heard many times:“If it wasn’t […]
March 14, 2015

Unlocking Generational Codes, Excerpted

These thoughts come from Unlocking Generational Codes, by Anna Liotta: excerpted from pages 126, 127-131, 155-157 “Companies that want to hire and retain top talent need […]
March 14, 2015

Managing Conflict

Managing Conflict No matter how long you have been managing, there is a tendency to be uneasy with the amount of conflict inherent in a political […]
March 13, 2015


THE ART OF MAKING DECISIONS One of the first things you learn as a new manager is that you have to make decisions – decisions about […]
March 12, 2015

All Great Decisions are Made on the Last Day

All Great Decisions Are Made on the Last Day No matter how many times I needed an important decision made, either in business or in my […]
March 11, 2015

The 10 Cultural Practices that Will Cost You Time, Money, and Talent

HOW COLLABORATIVE IS YOUR ORGANIZATIONAL CULTURE? “What you measure and reward is what you get.” The core understanding here is that the “Continuous Improvement” initiatives of […]
March 10, 2015

The Impact of Managing Exceptions with New Rules and Policies

           THE IMPACT OF MANAGING EXCEPTIONS                                                  WITH                              NEW RULES AND POLICIES If you have ever been a leadership position, you will have memories […]
March 10, 2015


EMPLOYEE REWARD PROGRAMS In all business cultures, people get rewarded.  These rewards are in the form of titles, more interesting work projects, invitations to key social […]
May 27, 2015

How Will Your Organization Handle Disruption?

HOW WILL YOUR ORGANIZATION HANDLE DISRUPTION?? DISRUPTION: A disturbance or problem that interrupts an Event, Activity, or Process. In previous posts, I have tried to build […]
May 9, 2015

Strategy or Culture – Which Would You Rather Have?

WHICH WOULD YOU RATHER HAVE?  A GREAT ORGANIZATIONAL STRATEGY  OR   A GREAT ORGANIZATIONAL CULTURE? In all the organizations I have been associated with, defining the […]
April 28, 2015


SEATTLE LEADS THE NEXT HUMAN RESOURCE REVOLUTION REVOLUTION – A fundamental change in Organizational Structures that takes place in a relatively short period of time. In […]
April 7, 2015

Seattle’s Community Festival Culture

LOOKING AT A DIFFERENT KIND OF CULTURE Over the last year I have focused on my passion for defining and creating high-performance organizational cultures. I have […]