June 30, 2014
The Four Obsessions of an Extraordinary Executive A leadership Fable By Patrick Lencioni The following are excerpts: Introduction I believe that all successful organizations […]
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What impact will an organization of highly skilled communicators have on your business?
Browse our searchable Article Library for over 50 ideas and tools to help develop collaborative culture, leadership, conflict management, initiatives, and decision making.
June 30, 2014
SURVIVAL GUIDE FOR THE MARKETER IN THE NEXT MILLENNIUM SPEECH CHANGE IS CONSTANT – THERE IS NO FINISH LINE. In Portland a few years back, […]
June 10, 2014
This employee cultural survey is the product of the Gallup companies research into high preforming companies. In the book Good to Great written […]
June 3, 2014
Cross-training – A Way To Common Values I have put a great deal of emphasis on a manager’s ability to identify his […]
May 10, 2014
American business has always had a love affair with the concept of the powerful entrepreneur – the legends of Rockefeller, Carnegie, Jack Welch or the world’s […]
March 11, 2014
“Case Study Summary” January 1 2010 King County Sheriff’s Office Creating a High-Performance, Efficient, and Positive Culture For the King County Sheriff’s 911 Call Center […]
March 9, 2014
THE FOUR PILLARS OF JUSTICE BASED POLICING Listen and Explain with Equity and Dignity King County Sheriff Sue Rahr […]
February 20, 2014
THE BACKGROUND In 2006 I engaged in helping the King county 911 call center reduce their employee turnover. The prior 2 years the Call Center had […]
February 19, 2014
CREATING A NEW CUSTOMER LOYALTY This blog is about a community of people who want to “explore new ways of creating Customer Loyalty.” I contend that: […]